Jumia Online Shop is the best online marketplace for every one who wants to buy any kind of products online. With that, we will be tutoring you on how to place an order, track that order or even cancel the order if you have a change of mind or when you don’t want it again.
As we all know that Jumia deals with a lot of products just like the Konga online market place, so whatever thing you need to buy online is available and you can purchase according to the amount you want too.
Jumia is committed to offering it’s customers only 100% genuine and original products. The online shopping platform also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from Jumia.
To shop on Jumia is very easy, once you’ve found the product you are after. Without much waste of time, let’s see the services that Jumia offers and how you can place an order.
Jumia Online Shop – services
- Men & women fashions
- Baby, kids & toys
- Phones & Tablets
- Cameras & Electronics
- Home & Office
- Health & Beauty
- Sports & Fitness
- Games & Consoles
How To Place An Order
You can buy whatever product you want from Jumia, shopping is fun if you want it to. Follow the steps below;
- Go to www.jumia.com.ng
- Click on ‘Buy Now’ to add this product to your cart
- Then Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your Email and password
- Enter your shipping/billing information
- Choose your preferred payment option
- Click on ‘Confirm order‘ to complete your order.
Once your order is placed, Jumia will either automatically confirm it by notifying you via Email, or call you for confirmation in case they need more details.
Please note that this confirmation is a mandatory step before shipping your order.
How To Track Your Order
Jumia will send you regular updates about the status of your order via emails and SMS. Once your order has left it’s warehouse,
You can track its status by entering your tracking number on https://www.jumia.com.ng/track/
How To Cancel An Order
It’s OK to have a change of mind. If you wish to cancel an order, you can do so by contacting the Customer Service here.
Even if your order has already been shipped, The platform will try to stop its delivery.
Please note that it is a bit difficult to hand pick one package out of tens of thousands of packages being process daily. You can simply reject the item on delivery and ignore any email or SMS regarding the delivery/pick-up of package.
Hope this piece was helpful?
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